SHIFTONE
CASE 03

SK innovation In-house AI Agent and AIOps: Build and Operations

Project overview

Client
SK innovation
Scope
AI Agent · AIOps
Service
AI Agent · AIOps
SK innovation logo
Summary

We built and operated an execution framework combining AI agents and AIOps to automate internal work and make operations more efficient at SK innovation.

Background

In handling repetitive internal work and operational issues, SK innovation needed a framework that supports both work automation and operational efficiency.

SK innovation In-house AI Agent and AIOps: Build and Operations key visual
What we built

Project work

  • AI agent rollout and operating framework

    Applied AI agents that support internal work automation and built the framework to operate them.

  • AIOps-linked execution framework

    Linked AI agents with AIOps to build an execution framework that supports operational flows.

  • Work and operations efficiency

    Supported efficiency gains across internal work and operations.

Results

Project outcomes

  1. An AI agent and AIOps execution base

    Established an execution base that combines AI agents and AIOps.

  2. Support for internal work automation

    Established the foundation to support internal work automation.

  3. A base for operational efficiency

    Secured the foundation to support more efficient operations.

Illustration of outcomes for SK innovation In-house AI Agent and AIOps: Build and Operations

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